Payments - Please note that all payments are through PayPal's secure website for your safety. Your banking information is in no way revealed to BB Butts Diapers.
Custom Orders - Custom orders are begun on a first paid first served basis and will not be begun until payment is received.
Average fullfillment time is one week for custom orders. I will notify you of any potential delay due to large number of orders or family emergency etc.
BB Butts aims to have happy customers. That being said, there are times where a problem arises.
If you decide you do not want the item upon receipt, you have 7 days from receipt to contact BB Butts indicating your dissatisfaction. Returns are accepted ONLY on unworn, unwashed items. Items are marked prior to shipment to indicate if they have been laundered or not. YOU are responsible for return shipping. Once condition is verified, a refund will be issued to you promptly.